COMMUNITY RESOURCES

Independence By Design is one piece of a much larger system. Below are the agencies and organizations that can help you get started, answer questions we can't, or step in when something goes wrong. We list them whether or not it sends business our way.

START HERE: YOUR CASE MANAGEMENT AGENCY

Every Colorado county has one Case Management Agency. They handle intake, eligibility, disability determination, and your service plan. If you are not already enrolled in a waiver, this is your first call — not us.


County Case Management Agencies

Adams

Rocky Mountain Human Services

303-636-5600


Arapahoe

Developmental Pathways

303-360-6600


Boulder

A&I Avenues

303-439-7011


Broomfield

A&I Avenues

303-439-7011


Clear Creek

Jefferson County Dept. of Human Services

303-271-4216

Jefferson County CMA email: jeffcocma@jeffco.us 


Denver

Rocky Mountain Human Services

303-636-5600


Douglas

Developmental Pathways

303-360-6600


Jefferson

Jefferson County Dept. of Human Services

303-271-4216
Jefferson County CMA email: jeffcocma@jeffco.us 


Weld

Weld County Case Management Agency

970-400-6950
Weld County CMA email: WeldCountyCMA@weld.gov

Community Centered Boards are separate from CMAs and help with unmet needs for people with intellectual and developmental disabilities that waiver funding doesn't cover.


STATE AGENCIES

Colorado Department of Health Care Policy and Financing (HCPF) administers Health First Colorado, the HCBS waivers, and Community First Choice.
 Member Contact Center: 1-800-221-3943 · State Relay 711 · hcpf.colorado.gov

Colorado Department of Public Health and Environment (CDPHE) licenses and surveys home care agencies, including ours.
 General: 303-692-2000 · cdphe.colorado.gov


IF SOMETHING GOES WRONG

You always have the right to complain, to us or over our heads, without it affecting your services.

To report a concern about a home care agency — including this one:
 CDPHE Health Facilities Complaint Intake
 Phone: 303-692-2910 or 1-800-842-8826
 Email: cdphe.hfdintake@state.co.us (subject line: Home Care Agency, Complaint Intake)
 Fax: 303-753-6214
 Mail: CDPHE, HFEMSD-C1, Attn: Home Care Agency Complaint Intake, 4300 Cherry Creek Drive South, Denver, CO 80246-1530

To report a concern about a Case Management Agency: HCPF's grievance and CMA complaint forms are at hcpf.colorado.gov/case-management-agency-directory

To report suspected mistreatment of an at-risk adult: call Adult Protective Services at the human services department in the county where the person lives. After hours, call 911.

To report suspected child abuse or neglect: 1-844-CO-4-KIDS (1-844-264-5437), 24 hours a day.

CRISIS AND URGENT HELP

LOCAL AND COMMUNITY RESOURCES

2-1-1 Colorado — dial 211. Free, confidential referrals for food, housing, utilities, transportation, and more.

DRCOG Area Agency on Aging serves Adams, Arapahoe, Broomfield, Clear Creek, Denver, Douglas, Gilpin, and Jefferson counties. Their transitions team helps people move from a facility back into the community: 303-480-6838, transitionsteam@drcog.org

Boulder County operates its own Aging and Disability Resource Center rather than going through DRCOG.

Statewide advocacy and support — organizations that help people understand their rights, navigate the system, and find community: